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Frequently asked questions

Common questions about how Fieldnote tools work, how your data is stored, and what each app does.

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General

Data, privacy & devices

How do I get the app?

Download it on the App Store. There's no account to create — open the app and start tracking.

Where is my data stored?

Everything stays on your iPhone, on the device itself, never on a server. Nothing is transmitted anywhere. You can read more about how this works in our local-first explainer.

What does 'your data never leaves your device' actually mean?

It means there is no server, no cloud sync, and no account. The app stores everything on your device and makes no network requests. We've written a detailed plain-English explanation here if you want the full picture.

Do I need to create an account?

No. There are no accounts, no email addresses, no passwords. You open the app and start tracking. We've written about why health tracking apps shouldn't need your email if you're curious about our thinking.

Is my data backed up automatically?

No, and that's intentional. Because nothing leaves your device, there is no automatic cloud backup. You should export a backup JSON file regularly using the Export button in the app. Keep it somewhere safe (Files, iCloud Drive, or emailed to yourself).

Can I use the same app on more than one device?

Yes, but data is not synced between them — there is no server. Export a backup JSON from one device and import it on the other to bring them in sync. After that, keep both up to date manually or pick one as your primary device.

What happens if I delete the app?

Deleting the app removes its data from your device. If you exported a backup JSON file, you can reinstall the app and import it to restore your history. Without a backup, the data cannot be recovered, so export one before deleting.

Does Fieldnote work offline?

Yes. The apps work entirely offline and make no network requests.

How do I restore a purchase?

If you have unlocked the full toolset, you can restore that purchase on any device signed in with the same Apple ID — open the app and tap Restore Purchases.

Do you sell my data?

No. We don't receive your data in the first place — it never leaves your device. You can read about how health data brokers work and why this matters in this article.

What analytics do you collect on fieldnote.health?

The marketing website uses Umami for privacy-friendly analytics (page view counts, no personal data). You're asked for consent on your first visit. The apps themselves collect nothing. Full details in our Privacy Policy.

FODMAP by Fieldnote

Using FODMAP by Fieldnote

What is FODMAP and who is this tracker for?

FODMAP stands for a group of fermentable carbohydrates that trigger gut symptoms in some people. The tracker is for people following the low-FODMAP elimination and reintroduction protocol, usually under dietitian guidance. Read our plain-English FODMAP guide →

What should I log?

Every meal, ingredient, and symptom — along with timing, quantities, and stress or sleep if relevant. Patterns only emerge from consistent data. Our tracking guide explains what to capture and why →

Why do calories look off?

Calorie and macro calculations use standard nutritional densities. Adjust quantities to match your actual serving size for more accurate figures.

How do I share my data with my dietitian or clinician?

Use the History & Insights view during your appointment, or export a backup JSON and share the file. The export includes your full log in a readable format.

Is this a substitute for working with a dietitian?

No. The FODMAP elimination diet should ideally be done with a registered dietitian, especially the reintroduction phase. The tracker helps you capture data accurately so your appointments are more productive. Learn more about the protocol →

Menopause by Fieldnote

Using Menopause by Fieldnote

What stages of menopause does this tracker cover?

Menopause by Fieldnote is useful across all stages — perimenopause, menopause, and postmenopause. Read about the stages here →

Why can't I see older entries in the chart?

The Trends chart shows the last 30 days. If you've recently started tracking, or deleted and reinstalled the app, the chart may appear empty. Export backups regularly to preserve your history.

How do I use the report for a GP appointment?

The Report tab generates a summary of your symptoms and patterns that you can bring to a consultation. Read our guide on using tracking data in appointments →

Can I track HRT side effects?

Yes — log symptoms as they happen and note them alongside your HRT start date. This gives you a before/after picture that's useful for your next review. Read our HRT primer →

Is this a medical tool?

No. It is a personal symptom tracking tool. It does not provide diagnosis, medical advice, or treatment recommendations. Always consult a qualified healthcare professional for clinical decisions.

Still stuck?

Email us at hello@fieldnote.health or use the contact form. We read everything.